![]() You can use either of the Ethernet ports on the back of your eero. Connect your Gateway eero device to your modem using the Ethernet cable that came in the box.If you have other wireless equipment connected to your modem, please unplug it as well. First, unplug your old modem and router from power.The eero app will guide you through setting up your gateway eero in three easy steps: Your Gateway is the primary eero, needed to establish your network. By default, we’ll send a verification code to your phone number Enter this code on the verification screen of the app to create your account. You will need to enter your phone number and email address. You can either Log In using your Amazon Account information, or you can make an eero account. To begin setting up your new eero network, you will need to get Logged In. STEP 2: Create an eero account or Log In with your Amazon Account You will not be able to set up your system on a web browser. eero supports both iOS and Android (check here for details on the versions we support). STEP 1: Download the eero app for iOS or Android:ĭownload the free eero app – you can find it on the Apple App Store or Google Play. Here’s how to get started getting your eero network online: Internet service provided into your homeĭon’t know what a modem is? Unsure if you have one? Find out here.Mobile device with a data connection (If you don't have access to a data connection, see our workaround instructions here.At least one 1st or 2nd-generation eero an eero 6 or an eero Pro 6 (the beacon and eero 6 extender cannot be used to start a network but added to an existing).Minimum iOS version 14.0 and minimum Android OS version 7.0.If you’re new to WiFi, or just need a refresher, we encourage you to read this article and refer back to it if you have any concerns during in-app setup. Our app will walk you through the process and do most of the heavy lifting, but here’s a quick overview of what to expect. So, whether you’re an old hand at networking or are taking your first step into home WiFi, eero is for you. We are more than happy to help answer or address any concerns.One of the biggest frustrations with a traditional router has to be the confusing and complex setup process, so at eero we’ve taken a different approach: make the entire setup experience as quick and easy as possible. If you have any other questions, please don't hesitate to reach out to our team. Running two networks with the same SSID simultaneously will lead to technical complications. When double NAT-ing, be sure to use a different SSID and password for your eero network than your existing network. In this case, you also have the option of putting your modem/router combo device into bridge mode, so it'll only act as a modem. If you have a modem/router combo device, simply plug your gateway eero into the combo device and follow the setup instructions from there. ![]() From there, follow the remaining setup instructions in your eero app. Instead, plug your gateway eero into your existing router. If you have a separate router and modem, don't plug your gateway eero directly into your modem, as the eero app suggests. While it sounds a bit complicated, double NAT-ing your eeros is fairly simple. ![]() If you'd like to bridge your eeros, please see this article. It should also be noted that when using eeros in bridge mode, you will lose many advanced features. However, you will allow your upstream router manage the connection between your network and ISP. In this scenario, you will still get all the benefits of eeros mesh. The first option you have is putting your eeros into bridge mode. We will go a bit more into each of these use cases below. In this scenario, you will have two options for using your eeros: putting them in bridge mode or double NAT-ing them. However, if you'd like to keep using your existing router, you absolutely can. ![]() To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. ![]()
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